Privacy Policy

1. Introduction

cutleryco (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from https://www.cutleryco.store (the “Site”). By using the Site, you agree to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide when you:

• Create an account
• Place an order
• Subscribe to newsletters
• Contact customer support

This information may include your name, email address, phone number, billing and shipping address, and payment details.

2.2 Automatically Collected Data

When you visit the Site, we automatically collect certain technical data, such as:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on the Site
• Referral URL

We use cookies and similar technologies to collect this information.

3. How We Use Your Information

We use your data for the following purposes:

• Processing and fulfilling orders
• Communicating order status and customer support inquiries
• Sending promotional and transactional emails (you may opt out at any time)
• Improving the Site, products, and services
• Analyzing usage trends and preventing fraud

4. Sharing and Disclosure

We may share your information with third parties only as necessary to provide our services, including:

• Payment processors
• Shipping carriers
• Customer service platforms
• Legal authorities, when required by law

We do not sell, rent, or lease your personal data to third parties for marketing purposes.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal obligations
• Object to or restrict certain processing activities
• Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details provided below.

7. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Cookies and Tracking Technologies

Our Site uses cookies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

9. Third‑Party Links

The Site may contain links to external websites. This Privacy Policy does not apply to those sites, and we encourage you to review their privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be posted on the Site with an updated “Last Updated” date. Continued use of the Site after changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Phone: +1 (503) 699-3184
• Address: 456 Southwest 8th Road, Portland, Oregon 97210, United States